Shipping policy

At Cikova, we understand the excitement of receiving your order quickly and in perfect condition. Our shipping policy is designed to ensure that your products reach you in the fastest, safest, and most efficient manner possible. Below, you will find detailed information about our shipping process, estimated delivery times, tracking, and more.

Order Processing Time

Once you place an order with us, our team works diligently to process and dispatch it as soon as possible.

Orders are processed within 24-48 hours after payment confirmation.

Processing includes quality checks, packaging, and handing over the order to the courier service.

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time & Delivery Estimates

Shipping times vary depending on your location and the shipping method chosen. Below are the estimated delivery times:

Standard Shipping: 5-10 business days

Express Shipping : 2-5 business days

Please note that unforeseen circumstances such as weather conditions, courier delays, or high-demand periods (e.g., holidays) may extend delivery times. We will notify you in case of any unexpected delays.

Shipping Partners & Tracking Information

We collaborate with trusted logistics providers to ensure your order reaches you securely. As soon as your order is shipped, you will receive an email or SMS with a tracking number and a link to track your order in real-time.

Delivery Issues & Address Errors

It is the customer’s responsibility to provide the correct shipping address. If you accidentally enter an incorrect address, please contact us immediately. We will do our best to update it before the order is shipped. However, if the package has already been dispatched, Cikova is not responsible for lost or misdirected shipments.

For further inquiries related to shipping, feel free to reach out to our customer support team